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11-02-2020 01:03 PM
I am using an Officejet 3830 and a brand new iPad. I have the HP Print app installed on my iPad. Every time I try to print, it doesn't give me the option to scale. I've tried both from a browser from the file itself, and from saving the file and opening in HP Print and Adobe. I never get an option to scale. I need to print shipping labels at 65% in order for them to fit on my boxes. Help?
11-02-2020 01:37 PM
The simple answer / solution
In this case it is not the printer, rather HP Smart Mobile doesn't include "scale" to percentage.
You can "get closer" to what you need by placing the content into a Pages document and scaling the image / document in that environment. It is still not what you want, of course, and the final document would have to be "pre-scaled" to print properly - HP Smart cannot do this for you.
If you can manage to get to a Mac / PC and use the HP Smart application on one of those platforms, the options are a bit more inclusive (some print size options). Even so, there is not a true scale-to-percentage options. At least in Windows / MacOS, there are likely enough alternative print software options to provide the outcome you need.
You are going to need a different print application for this job.
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