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‎11-14-2022 04:13 PM

HP Recommended

I can create a photo with specific dimensions (90mm wide 120mm tall) and print it on an A6 paper.

 

When I send the image from my computer to print to either my DeskJet Plus 4120 or my Envy 6032e there is no issue on resizing for either of them.

 

However, when I send that same image to my phone and use the HP Smart App on my phone to print it, the printed image from the Envy 6032e becomes resized - even when selecting "transform" and selecting "original" size.

 

On the other hand, when I send that image to my phone and use the HP Smart App on my phone to print the image to the DeskJet Plus 4120 the image does not resize.

I have conducted dozens of tests and cannot figure out why this is or how to fix it. I want to be able to print to my Envy 6032e without any resizing.

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