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‎01-28-2019 04:57 AM

HP Recommended
Product: HP Laserjet Pro MFP M181
Operating System: Mac OS X 10.5 Leopard and older

I have a new printer HP Laserjet Pro MFP M181.  I have it connected to my wifi ok and I can print from my iPad 4 just using the standard print function.  As the latest IOS update for iPad 4 is 10.3 i am unable to install the HP Smart app which requires IOS 11.  How can I use the other functions like scan to my ipad without the HP Smart app?  Is there an equivalent app I get use to to perform such functions on IOS 10.3?

 

 

 

 

6 people had the same question
5 REPLIES 5

‎01-30-2019 01:30 PM - edited ‎01-30-2019 01:31 PM

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@SteWoodbine

 

A warm welcome to HP Community!

As per this document, HP Smart App is compatible with iOS 10 or later. Go to 123.hp.com from a browser on your iPad and then try to install HP Smart app.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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‎02-26-2019 06:58 AM

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A newer version of thip app 6.1.2 requires ios 11 or newer, no matter what is written in that document. Is there any solution to use airprint with my m225 except updating ios or purchasing a new one?

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‎02-27-2019 04:58 AM

HP Recommended

@SrgZ

 

You are right, HP Smart app is only compatible with iOS 11 and above. HP LaserJet Pro MFP M225dw is AirPrint compatible, you may use the steps available here to print with Apple AirPrint.

Senan6806


I am an HP Employee

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‎12-14-2019 08:38 PM

HP Recommended

This advice did not work fyor me.  The only version of the app available to download requires IOS11.  Can we get the older version?

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‎12-17-2019 01:21 PM

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@netgurujim

 

I have gone through your Post and I would like to help

 

Unfortunately there are no older version of the App available

 

You could try printing using Airprint

 

Please refer to this link: https://support.hp.com/in-en/document/c05635968

 

Also ensure your printer and MAC has the latest updates

 

Link: https://support.hp.com/in-en/document/c02919168

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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