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MaristFernas
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HP Spectre x360-bl0xx early 2017 model keyboard replacement quote reasonable?

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Was just wondering so last week I had the unfortunate events of spilling a little bit of water on my laptop and it shorted out the keyboard part of the laptop and literally only 10 or fewer keys work. So I went to a pretty well received laptop repair shop in my city (4.8 out of 5 stars based on about 500 reviews) and I later called them up to follow up on the quote and they said my model is pretty expensive and hard to find so I could either replace the whole shell of the laptop for 500 (because the whole replacement comes in a base shell I guess not too sure) or just the whole keyboard part for 350. I tried looking up how much my replacement keyboard would be but couldn't find anything in return (guess I don't know where to look) so i'm curious is 350 (the repair service cost also included I forgot to mention of course) reasonable for a repair because of how expensive spectres are or is my quote way higher than it should be? P.S for all you folks getting a spectre don't do what I did and not pay for accidental damage HP warranty 😞

 
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Echo_Lake
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@MaristFernas
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to replace the keyboard and then you can compare the replacement options.  

 

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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