HP connected - not able to add my printer

[cengiz1]

Hello,

I am not able to add my printer on my hp connected web site. It says its already reserved. The printr needs to delete the current registration to add a new one.

Any ideas?

Cengiz

[Riddle_Decipher]

@cengiz1

Welcome to HP Forums, 

this is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand you are not able to add your printer to the HP connected account,

Here are all the details you need to get through this situation:

Start with changing your account information to update your printer details:

Change your account name, email, password, notification preferences, or add an authorized email address for your HP Connected, HP Instant Ink, HP ePrint, and HP Printer Apps accounts.

1. Go to HP Connected, and then sign in to your account.

2. From the HP Connected window, click the Settings  drop-down list.

3. Select My Account, Notifications, or Printing.

   You can now edit your account settings, notification preferences, and add authorized email addresses.

For details: Click here

For advanced details on how to setup an HP Connected account: Click here

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[Ciara_B · Accepted solution]

Hi @cengiz1

Is this issue now resolved? Can the post be marked solved?

Thanks, Ciara