HP desktop all in one - and projector connections

[matt51]

Guys got this HP desktop all-in-one cannot for the life of me connect to the projector, well i can attach the HDMI Cable of course but hey presto nothing - any tips that make sense to a new user?? P.L.E.A.S.Eeeeeeeeeeeeeeeeee

[A4Apollo]

Hi! @matt51, Thanks for stopping by the HP Support Forums!

I understand you have issues connecting the projector to your all-in-one PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Does the issue persist when you boot in the BIOS screen?

Do you get errors on the screen?

Have you tried checking with an external monitor?

Have you tried checking with a different video cable?

Are you using a converter to connect the projector?

Please share the product number of your PC to assist you better.

As you mentioned you have issues connecting the projector to your all-in-one PC.

Try few steps recommended below.

1. In the Windows search box, search for and open Display settings. The ADVANCED DISPLAY SETTINGS window opens.

   Figure : ADVANCED DISPLAY SETTINGS

   

2. Click the drop-down menu under Multiple displays, select one of the configurations, and then click Apply.

   Figure : Multiple displays options

   

Also, if you are able to access BIOS try restoring the BIOS to default and check if it helps.

Turn on your PC keep tapping the F10 key, you will boot into BIOS.

From the main or file menu select restore defaults.

Select F10 to save changes and exit.

If the issue still persists after trying out the steps try updating the graphics driver and BIOS using HP support assistant.

Refer this article to know more information about using HP support assistant. Link: https://hp.care/2tjM3R7

If you are able to access system diagnostics (F2) try running a system diagnostics test on your PC and check if the hardware components are working fine.

Refer this article to know more information about running system diagnostics on your PC. Link: https://hp.care/2sZtJzF

Refer this article to know more information about connecting an external monitor to PC. Link: https://hp.care/2JDepB2

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Have a wonderful day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[matt51]

Thanks HP Team, will attempt the scenario's provided - one quick one though whilst i noticed your point on cables.- There is no VGA OUTLET ON THIS DESKTOP (FIRST FOR ME) I Was of the opinion connect the projector VGA Cable to the projector and desktop, but unless i'm missing where a secret compartment is, i'm lost (PLEASE - REMEMBER Newbee here "ouch"

As requested ;

Serial Number - CZC2250SOX

Product Number - HAF96EA#ABV

Model - 27-1002ee

Thanks look forward to anything you can further provide for us new users etcetc.

Regards

Matthew

[A4Apollo]

@matt51, Thanks for your quick response and time.

I appriciate your efforts for writing back to us.

As you mentioned you don't see a VGA port on the PC.

Did you check inside the VESA cover if you see any ports on your PC?

Are you able to connect the projector to a different PC?

Refer the image attached below to know more information about VESA cover.

If you don't see any ports inside the VESA cover you have to connect the projector using a different HDMI cable.

Also, make sure you have selected the correct input source on the projector.

Please mark my post as accepted solution if you feel I have answered your query.

Hope to hear from you soon!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!