• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Meet the All-New HP App: One App for All Your HP Devices replacing HP Smart App Click here to view the Details!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ePrint

I'm am unable to print to my HP printer that has ePrint enabled using the HP ePrint + JetAdvantage desktop app through the printers @hpeprint.com address. I'm seeing JetAdvantage and not sure if this is the same as ePrint. 

 

Thanks

2 REPLIES 2
HP Recommended

@g17 

 

No, they are two different products and concepts.

 

JestAdvantage:

 

  http://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-4773ENW.pdf

 

ePrint

 

  https://support.hp.com/sk-en/document/c03721293

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I have been using the ePrint desktop app to print documents. Is that functionality still available? 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.