HP envy 6234 will not print wirellesly or connect to HP ink program

[DCLent]

Hi. My HP Envy 6234 will not connect wirelessly. When I try to connect using the wizard it finds a SSID but without a code. 

The first time this happened I manged to print out the confguration report and it shows 7 SSID's with the same name (our name). I cannot discover which one the printer is trying to connect with and I cannot delete the SSID to start form scratch.

Since yesterday I also cannot print a new report because the printer reports an error message that the cartridges cannoot be used until the printer is enrolled in the HP instant ink program. It is enrolled, I have been able to print before. 

So now i cannot connect with the wifi and canoot print report to search for a solution. I hope someone here can help me out.

[asmita6658 · Accepted solution]

Hi @DCLent

Welcome to the HP Support Community. 

Try these steps -

Step 1 Network Restore -
1) From the Home screen, touch (Wireless) and then touch ( Settings ).
2) Touch Restore Network Settings, and then follow the onscreen instructions.

Step 2 Reboot the devices -
1) Turn off the Router, Printer, and the computer. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer.

Step 3 Run Wireless Wizard - 
1) From the printer control panel display, touch (Wireless).
2) Touch ( Settings ).
3) Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
4) Follow the display instructions to complete the setup.

You may also refer to these documents - 

HP ENVY 6200 Printers - Wireless Printer Setup (Windows)

HP ENVY 6200 Printers - Wireless Printer Setup (Mac)

Let me know how that goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[DCLent]

Hi Asmita. Thnx for your help. Printer is working again.

With my router the wizard did not work. But trying the wps helped. 

[asmita6658]

@DCLent

That's great! Happy to hear that. If you need further assistance feel free to reach out to us. 

Have a great day!