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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP ink tank wireless 415 won't print

Create an account on the HP Community to personalize your profile and ask a question
08-29-2019 03:38 PM
Welcome to HP support community.
Did you make a copy and check if that prints fine?
Print a Print Quality Diagnostic page
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Press and hold the Start Copy Color button
on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.
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Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.
If that does not print fine, run print head cleaning:
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Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
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On the HP Printer Assistant window, click Maintain Your Printer.
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Click the Device Services tab, and then click Clean Ink Cartridges
.
A Print Quality Diagnostic page prints.
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Examine the Print Quality Diagnostic page.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee