HP prints ok but can not air print on iphone

[Grjoy]

My HP 8710 will not air print from my I phone

[VikramTheGreat]

Hi @Grjoy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP OfficeJet Pro 8710 prints fine from HP Smart but won’t AirPrint from your iPhone, here’s what I would request you to try.

Why AirPrint Fails

• The printer and iPhone are not on the same Wi-Fi network.
• AirPrint is disabled or blocked by router settings.
• Printer firmware or iOS needs an update.

Fixes

1. Check Network

• Ensure your printer and iPhone are connected to the same 2.4 GHz Wi-Fi.
• Avoid guest networks or VPNs.

2. Restart Devices

• Restart your printer, router, and iPhone.

3. Update Printer Firmware

• On the printer panel: 
  • Setup > Printer Maintenance > Update Printer.
• Or download from HP Drivers & Downloads.

4. Enable AirPrint

• On the printer: 
  • Setup > Network Settings > Advanced Settings > AirPrint → Turn On.

5. Test AirPrint

• On iPhone: 
  • Open the document → Tap Share → Print → Select your HP printer.
• If the printer doesn’t appear, check that Bonjour is enabled on your router.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat