HP smart 580 tank

[ID_7830161]

HP Smart 580 Tank printing Useless Printer Nonsense Zero out of 10 

[Sneha_01]

Hi @CN3AQ65GBJ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you’re experiencing significant issues with your HP Smart Tank 580 printer. I understand how frustrating it can be when a device isn’t functioning as expected. Here’s a comprehensive troubleshooting guide to help you resolve common issues with the HP Smart Tank 580 printer:

1. Check Basic Functionality

• Confirm that the printer is set up correctly and connected to a power source.
• Make sure that the printer is connected to your computer or mobile device through the appropriate method (Wi-Fi, USB, etc.).
• Turn off the printer, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on.

2. Address Print Quality Issues

• Ensure that all ink tanks are adequately filled and that there are no leaks.
• Go to the printer's control panel or use the HP Smart app to access the maintenance menu and run a print head cleaning cycle.
• After cleaning, perform a print head alignment through the printer’s settings or the HP Smart app.
• If the print quality doesn’t improve, inspect the cartridges for damage or obstructions. Replace any cartridges that appear to be empty or damaged.

3. Fix Connectivity Problems

• Ensure that the printer is properly connected to your Wi-Fi network or to your computer via USB.
• If the printer is connected to Wi-Fi, reconnect it by using the printer’s control panel or the HP Smart app to reconfigure network settings.
• Restart your router, computer, and printer to refresh network connections.

4. Resolve Software and Driver Issues

• Download and install the latest drivers for your printer from the HP Support website.
• Check for and install any available firmware updates for your printer.
• Use the HP Smart app to manage printer settings and perform diagnostics. This app often provides more detailed troubleshooting options.

5. Check for Error Messages

• If the printer displays any error codes or messages, refer to the printer’s manual or the HP Support website for explanations and solutions.
• Follow the recommended troubleshooting steps for the specific error code or message.

6. Perform a Factory Reset

1. Reset Printer Settings:
   • If you’re still experiencing issues, you can perform a factory reset to restore the printer to its original settings. Check the printer’s manual or HP Support for instructions on how to perform a factory reset.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support