HP smart web printing compatible with firefox

[Cedars314]

Currently, I am running Firefox (version 44.0b8).  With this version, as well many previous versions, HP smart web printing is labeled "incompatible."

Smart Web Printing doesn't work.  What is the solution?  Is it possible to remove this add-on? If so, how?

[DocCottle · Accepted solution]

Hey @Cedars314,

Welcome to the HP Support Forums! I hope you enjoy your stay here.

I understand that you are trying to remove HP Smart Web Printing. I can help you with that.

This article outlines how to uninstall Smart Web Printing from your PC. If this does not work then please let me know which version of Windows you are using as well as what happened when you followed these directions and I will be better able to assist you.

Please let me know if this works or if you have other questions. Otherwise, have a great week!

If this resolves your issue, then please help other users find this post by clicking on Accept as Solution on my post.

If you appreciate my help, then please let others know by clicking on the thumbs up icon below my post.

[Cedars314]

Thanks for the help with removing HP Smart Web Printing.  However, I would have preferred finding how SWP can be used with the most recent versions of Firefox.

                                                                                                    Dave Howard

[Deadhead72]

I am replying here nearly a year later to wonder why there is still no fix for this issue and why do I have to disable the add-on instead of HP verifying it's add-on is ok to use with Firefox which can't be all that difficult to do. The problem still persists on FF50. You can read what to do when Firefox disables an add-on here: http://mzl.la/1J7Lcsp

I also copied the info, below. In this article you can see where you can get information  to verify the add-on which basically means to sign it. Yes I can override it if I want to take the chance to fiddle with stuff but I'm not sure I really do. So, HP, are you able to get this add-on verified for us?

What can I do if Firefox disables an installed add-on?

If an unsigned add-on is disabled, you won't be able to use it and the Add-ons manager will show a message that the add-on could not be verified for use in Firefox and has been disabled. You can remove the add-on from Firefox and then reinstall a signed version from the Mozilla Add-ons site if one is available.

If a signed version is not available, contact the add-on developer or vendor to see if they can offer an updated and signed version of that add-on. You can also ask them to get their add-on signed.

What are my options if I want to use an unsigned add-on? (advanced users)

Firefox ESR version 45, as well as the Developer Edition and Nightly versions of Firefox, will allow you to override the setting to enforce the add-on signing requirement by changing the preference xpinstall.signatures.required to false in the Firefox Configuration Editor (about:config page). There are also special unbranded versions of Firefox that allow this override. See the MozillaWiki article, Add-ons/Extension Signing for more information.