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HP3632
Chrome OS

Printer is displaying error code E2 and flashing an orange light. When I press the key with the orange light, teh same page is printed. The error then comes band if I prss again the same pge again prints. I've had many many copies of this same page.

https://www.google.com/cloudprint/#jobs shoes only prints from 1 week ago.

Tried turning printer off.

How to clear print queue? What is error E2?

 

3 REPLIES 3
HP Recommended

@bikeman2

 

Good Day. A warm welcome to the HP community. 

 

An E2 error occurs when the printer detects a mismatch between the paper size loaded and the paper size selected in the print driver.

There are two possible patterns for an E2 error:

  • The Number of Copies alternates between 'E' and '2': The error occurs during a single page print job. The page prints with errors.

    Figure : Single page error

    Single page error
  • The Number of Copies alternates between 'E' and '2,' and the Error icon, Paper Error icon, and the Resume light are blinking: The error occurs during a multi-page print job. The first page prints with errors.

    Press the Cancel button  to cancel the print job.

       NOTE:

    If you press the Resume button , the remaining pages print with errors.

    Figure : Multi-page error

    Multi-page error

Step 1: Load the correct paper size

Remove the paper from the input tray, and then load a stack of the correct paper size. For more information about loading paper, go to Loading Paper and Envelopes.

  

Hope this helps. Let me know how it goes. 🙂

Barachiel
I am an HP Employee

HP Recommended

Turns out the print settings changed itself to na letter, I've changed it back to iso a4. It seems to have cured the error but the printer still sucks through a 2nd piece of paper on single page prints.

HP Recommended

Hi,

 

I'm sending out a Private message with the required information's,

 

Keep me posted,

Good Luck.

Barachiel
I am an HP Employee

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