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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP9018e Print Anywhere

Create an account on the HP Community to personalize your profile and ask a question
03-26-2025 07:39 PM
I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer. All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app. I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc.. I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either. If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.
Solved! Go to Solution.
Accepted Solutions
03-27-2025 07:19 AM
First, please read and heed our public service announcement -
Welcome to the HP English Community --
-------------------------------------------
<< Warning - Read >>
- HP Community cannot make use of Private Information -
- The HP Community is a public website -
- Please do NOT post serial numbers, email addresses, full names, addresses, case numbers --
Do not trust Tags or Links added to Community Posts by new members that direct you to contact a phone number, email, chat, or social media.
HP Support does not make use of Community "Tags" or "Call us" links from new members.
HP Support does not free post support phone numbers as usernames nor does HP Support free post Chat links.
Your computer is not full of bugs.
-------------------------------------------
@Rocjoy wrote:Product: HP OfficeJet Pro 9018e All-in-One PrinterOperating System: Microsoft Windows 11
- I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer.
- All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app.
- I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc..
- I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either.
- If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.
If you quoted the name correctly, your printer is
HP OfficeJet Pro 9018e All-in-One Printer
Your printer is not a "Non-e" as mentioned in the Smart Advance document.
Reference
Read >>> About HP Smart Advance for HP+ printers
Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”
This printer type, the "OfficeJet Pro 9010e" series supports Print Anywhere and the other premium Smart Advance features with the addition of the HP+ service contract enabled and the setup required to engage the features.
Purchased in Year 2021 ?
This long "after the fact", it is perhaps impossible to enable HP+ because the printer is long out of Warranty.
?
==================================================
Review for those reading -
HP+ and Smart Advance
Note that HP+ assistance is only available for registered HP+ printers.
Reminder
An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.
HP+ > Benefits, Requirements, Your Responsibilities
READ about HP+
HP+ Printing – Website / Information / FAQ
Scroll down on page to “Top Questions”
Set up / enable HP+
HP+ printer setup (HP Smart app)
Read >>> About HP Smart Advance for HP+ printers
And
HP printers - Using advanced scanning features (HP Smart app)
For example,
- HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
- Document Sections
- Save scans as searchable or editable text files
- Scan pages from a book or magazine
- Extract and edit text from scans
- Scan multiple items at once
- Scan and combine both sides of an ID card
- Add notes or signatures to scans
- Use the automated scan quality features
FAQ
- What is the HP Smart App and its requirements?
- What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
- What do I do if the advanced scan features are mission (HP Smart app)?
- Which non-HP+ printers are eligible for HP Smart Advance?
Remote Printing
If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App
==== ==== ==== ==== ==== ====
“Print Anywhere” Supported on Select non-HP+ printers and HP+ Printers with HP+ enabled
HP Printers - Print Anywhere with the HP Smart App
And
Watch Video > How to use the Print Anywhere feature in the HP Smart App | HP Support
Minute 2.07 – “To use Print Anywhere”
NOTE: If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.
FAQ > Section: How do I disable or enable Print Anywhere or Private Pickup?
FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?
Important Reference: About HP Smart Advance for HP printers
HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.
AND
HP printers - Using advanced scanning features (HP Smart app)
==================================================
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
HP OfficeJet Pro 9018e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
03-27-2025 07:19 AM
First, please read and heed our public service announcement -
Welcome to the HP English Community --
-------------------------------------------
<< Warning - Read >>
- HP Community cannot make use of Private Information -
- The HP Community is a public website -
- Please do NOT post serial numbers, email addresses, full names, addresses, case numbers --
Do not trust Tags or Links added to Community Posts by new members that direct you to contact a phone number, email, chat, or social media.
HP Support does not make use of Community "Tags" or "Call us" links from new members.
HP Support does not free post support phone numbers as usernames nor does HP Support free post Chat links.
Your computer is not full of bugs.
-------------------------------------------
@Rocjoy wrote:Product: HP OfficeJet Pro 9018e All-in-One PrinterOperating System: Microsoft Windows 11
- I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer.
- All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app.
- I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc..
- I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either.
- If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.
If you quoted the name correctly, your printer is
HP OfficeJet Pro 9018e All-in-One Printer
Your printer is not a "Non-e" as mentioned in the Smart Advance document.
Reference
Read >>> About HP Smart Advance for HP+ printers
Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”
This printer type, the "OfficeJet Pro 9010e" series supports Print Anywhere and the other premium Smart Advance features with the addition of the HP+ service contract enabled and the setup required to engage the features.
Purchased in Year 2021 ?
This long "after the fact", it is perhaps impossible to enable HP+ because the printer is long out of Warranty.
?
==================================================
Review for those reading -
HP+ and Smart Advance
Note that HP+ assistance is only available for registered HP+ printers.
Reminder
An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.
HP+ > Benefits, Requirements, Your Responsibilities
READ about HP+
HP+ Printing – Website / Information / FAQ
Scroll down on page to “Top Questions”
Set up / enable HP+
HP+ printer setup (HP Smart app)
Read >>> About HP Smart Advance for HP+ printers
And
HP printers - Using advanced scanning features (HP Smart app)
For example,
- HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
- Document Sections
- Save scans as searchable or editable text files
- Scan pages from a book or magazine
- Extract and edit text from scans
- Scan multiple items at once
- Scan and combine both sides of an ID card
- Add notes or signatures to scans
- Use the automated scan quality features
FAQ
- What is the HP Smart App and its requirements?
- What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
- What do I do if the advanced scan features are mission (HP Smart app)?
- Which non-HP+ printers are eligible for HP Smart Advance?
Remote Printing
If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App
==== ==== ==== ==== ==== ====
“Print Anywhere” Supported on Select non-HP+ printers and HP+ Printers with HP+ enabled
HP Printers - Print Anywhere with the HP Smart App
And
Watch Video > How to use the Print Anywhere feature in the HP Smart App | HP Support
Minute 2.07 – “To use Print Anywhere”
NOTE: If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.
FAQ > Section: How do I disable or enable Print Anywhere or Private Pickup?
FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?
Important Reference: About HP Smart Advance for HP printers
HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.
AND
HP printers - Using advanced scanning features (HP Smart app)
==================================================
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
HP OfficeJet Pro 9018e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"