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HP Recommended
HP OfficeJet Pro 9018e All-in-One Printer
Microsoft Windows 11

I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer. All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app. I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc.. I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either. If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Rocjoy 

 

First, please read and heed our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

- HP Community cannot make use of Private Information -

- The HP Community is a public website -

- Please do NOT post serial numbers, email addresses, full names, addresses, case numbers --

 

 

Do not trust Tags or Links added to Community Posts by new members that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not make use of Community "Tags" or "Call us" links from new members.

 

HP Support does not free post support phone numbers as usernames nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

-------------------------------------------

 


@Rocjoy wrote:
Product: HP OfficeJet Pro 9018e All-in-One Printer
Operating System: Microsoft Windows 11

  • I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer.
  • All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app.
  • I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc..
  • I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either.
  • If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.

 

 

If you quoted the name correctly, your printer is

 HP OfficeJet Pro 9018e All-in-One Printer 

 

Your printer is not a "Non-e" as mentioned in the Smart Advance document.

 

 

Reference

 Read >>> About HP Smart Advance for HP+ printers

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

 

 

This printer type, the "OfficeJet Pro 9010e" series supports Print Anywhere and the other premium Smart Advance features with the addition of the HP+ service contract enabled and the setup required to engage the features.

 

Purchased in Year 2021 ?

This long "after the fact", it is perhaps impossible to enable HP+ because the printer is long out of Warranty.

?

 

==================================================

Review for those reading -

HP+ and Smart Advance

 

Note that HP+ assistance is only available for registered HP+ printers.

 

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

 

HP+ > Benefits, Requirements, Your Responsibilities

 

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

Set up / enable HP+

HP+ printer setup (HP Smart app)

 

 Read >>> About HP Smart Advance for HP+ printers

 

And

 HP printers - Using advanced scanning features (HP Smart app)

 For example,

  • HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
  • Document Sections
    • Save scans as searchable or editable text files
    • Scan pages from a book or magazine
    • Extract and edit text from scans
    • Scan multiple items at once
    • Scan and combine both sides of an ID card
    • Add notes or signatures to scans
    • Use the automated scan quality features

FAQ

  • What is the HP Smart App and its requirements?
  • What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
  • What do I do if the advanced scan features are mission (HP Smart app)?
  • Which non-HP+ printers are eligible for HP Smart Advance?

 

Remote Printing

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App

 

====  ====  ====  ====  ====  ====

 

“Print Anywhere” Supported on Select non-HP+ printers and HP+ Printers with HP+ enabled

 

  HP Printers - Print Anywhere with the HP Smart App

 

And

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

 

Minute 2.07 – “To use Print Anywhere”

 

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

 

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

 

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

 

Important Reference:  About HP Smart Advance for HP printers

 

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

 

AND

HP printers - Using advanced scanning features (HP Smart app)

 

==================================================

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 HP OfficeJet Pro 9018e All-in-One Printer 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 



 

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Rocjoy 

 

First, please read and heed our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

- HP Community cannot make use of Private Information -

- The HP Community is a public website -

- Please do NOT post serial numbers, email addresses, full names, addresses, case numbers --

 

 

Do not trust Tags or Links added to Community Posts by new members that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not make use of Community "Tags" or "Call us" links from new members.

 

HP Support does not free post support phone numbers as usernames nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

-------------------------------------------

 


@Rocjoy wrote:
Product: HP OfficeJet Pro 9018e All-in-One Printer
Operating System: Microsoft Windows 11

  • I cannot enable Print Anywhere on my non-HP+, year2021, HP9018e printer.
  • All literature/lists I can find say my printer should support Print Anywhere, but the enable option is not listed in Solutions menu in HP Smart app.
  • I've deleted and re-installed app, updated app & printer firmware, did all the troubleshooting steps, etc..
  • I can't get a straight answer as to whether I have a Print Anywhere setup problem or does my particular printer NOT support Print Anywhere. Printer does not appear to support HP e-Print either.
  • If no e-Print and no Print Anywhere, it would seem I have no mobile printing option. Any suggestions for solving this would be welcome.

 

 

If you quoted the name correctly, your printer is

 HP OfficeJet Pro 9018e All-in-One Printer 

 

Your printer is not a "Non-e" as mentioned in the Smart Advance document.

 

 

Reference

 Read >>> About HP Smart Advance for HP+ printers

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

 

 

This printer type, the "OfficeJet Pro 9010e" series supports Print Anywhere and the other premium Smart Advance features with the addition of the HP+ service contract enabled and the setup required to engage the features.

 

Purchased in Year 2021 ?

This long "after the fact", it is perhaps impossible to enable HP+ because the printer is long out of Warranty.

?

 

==================================================

Review for those reading -

HP+ and Smart Advance

 

Note that HP+ assistance is only available for registered HP+ printers.

 

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

 

HP+ > Benefits, Requirements, Your Responsibilities

 

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

Set up / enable HP+

HP+ printer setup (HP Smart app)

 

 Read >>> About HP Smart Advance for HP+ printers

 

And

 HP printers - Using advanced scanning features (HP Smart app)

 For example,

  • HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
  • Document Sections
    • Save scans as searchable or editable text files
    • Scan pages from a book or magazine
    • Extract and edit text from scans
    • Scan multiple items at once
    • Scan and combine both sides of an ID card
    • Add notes or signatures to scans
    • Use the automated scan quality features

FAQ

  • What is the HP Smart App and its requirements?
  • What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
  • What do I do if the advanced scan features are mission (HP Smart app)?
  • Which non-HP+ printers are eligible for HP Smart Advance?

 

Remote Printing

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App

 

====  ====  ====  ====  ====  ====

 

“Print Anywhere” Supported on Select non-HP+ printers and HP+ Printers with HP+ enabled

 

  HP Printers - Print Anywhere with the HP Smart App

 

And

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

 

Minute 2.07 – “To use Print Anywhere”

 

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

 

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

 

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

 

Important Reference:  About HP Smart Advance for HP printers

 

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

 

AND

HP printers - Using advanced scanning features (HP Smart app)

 

==================================================

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 HP OfficeJet Pro 9018e All-in-One Printer 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 



 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.