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HP Recommended
HP Envy 7640 all in one printer
Microsoft Windows 7 (64-bit)

Please help to set up HP envy 7640 series all in one printer to work without enrollment instant ink.

 

Thank you

1 REPLY 1
HP Recommended

Hey there! @Tim0330, Thanks for stopping by the HP Support Forums!

 

I understand you would like to know how to setup without instant ink enrollment.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Are you using regular ink cartridges or instant ink cartridges on the printer?

 

Have you cancelled the instant ink account?

 

Does the issue persist when you put the old ink cartridge back to your printer?

 

Excellent description and a great diagnosis done. It is greatly appreciated.

 

 If you do not want to enroll in the Instant Ink service and you're seeing it during the printer software install, you can simply close the window prompting you to enroll. 

 

If you have not done so, please stop Web Services on the printer.

  1. On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.

    If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.

  2. Select Turn Off, Disable, or Remove, depending on your printer model.

  3. Follow the on-screen instructions to turn off Web Services.

 

HP Instant Ink > How to > Instant Ink > Manage Account > Turning Off Web Services

 

Optional - be sure Web Services is "off":

After you switch off Web Services, wait a minute and then switch off the printer.

Wait until the printer is completely shut down > wait a minute or two.

Switch on the printer.

 

Install all new HP ink -- replacing/installed "a" new ink won't do it -- all Instant Ink cartridges must be removed regardless of whether they have ink.

 

Refer this article to know more information about cancelling the instant ink account. Click Here

 

Hope this helps!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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