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Chris88
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How DO I fnd my claim code and reprint the web services information sheet

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Hi,  I have a HP Deskjet 3520 and trying to set up the eprint.  I have read the suggestions  on the forum and FAQs but I cant locate the web services information sheet which I need to re-print to get the claim code.

 

Cant find anything under printer set-up panel either. Please advise !!

 

thanks!!

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happytohelp01
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Hi Chris88,

 

Welcome to the HP Support forums.  I understand that you are trying to setup the ePrint feature of your Deskjet 3520 printer.

 

If you have the Deskjet 3520 Inkjet Printer with a product number of C8994 this printer doesn't have the ePrint feature.  The Deskjet 3520 Inkjet printer only has as USB connection and for ePrint to function the printer needs to have an independent internet connection through a wireless network or a cabled-ethernet network.  I have included the printer specifications for your reference.

 

If you have the Deskjet 3520 e-All-in-One printer then we can get the claim code.  You can request the web services information sheet from the front panel of the printer and it will have the claim code printed on it in blue. The instructions on how to get this can be found in your user guide on page 15 in the section titled "To print a document using ePrint".  Please follow the instructions in Step 1.

 

HP Deskjet 3520 Inkjet Printer Product Specifications

 

HP Deskjet 3520 e-All-in-One Series User Guide

--------------------------
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Happytohelp
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happytohelp01
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Hi Chris88,

 

Welcome to the HP Support forums.  I understand that you are trying to setup the ePrint feature of your Deskjet 3520 printer.

 

If you have the Deskjet 3520 Inkjet Printer with a product number of C8994 this printer doesn't have the ePrint feature.  The Deskjet 3520 Inkjet printer only has as USB connection and for ePrint to function the printer needs to have an independent internet connection through a wireless network or a cabled-ethernet network.  I have included the printer specifications for your reference.

 

If you have the Deskjet 3520 e-All-in-One printer then we can get the claim code.  You can request the web services information sheet from the front panel of the printer and it will have the claim code printed on it in blue. The instructions on how to get this can be found in your user guide on page 15 in the section titled "To print a document using ePrint".  Please follow the instructions in Step 1.

 

HP Deskjet 3520 Inkjet Printer Product Specifications

 

HP Deskjet 3520 e-All-in-One Series User Guide

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP

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LTB1
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Please can you give me the same information but for the HP Deskjet 3630 printer - I need the claim code for this and can't find it anywhere!

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Gemini02
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Hello @LTB1,


This is a great location to get assistance! I read your post and see that you need the claim code. I would like to help you resolve this issue. 

 

You will need to print off the information sheet. If the information sheet lists an email such as abc234vbn3434@hpeprint.com, then the printer claim code is the number and characters before @hpeprint.com. For example, abc234vbn3434 would be the printer claim code.

You can click on the "Accept as Solution" if the issue is  resolved and the "Thumbs Up" for my effort. Please keep me posted. Good Luck! 

Gemini02

I work on behalf of HP

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LTB1
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Thanks, mate - all done!

rduffer
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How do I find the claim code and reprint the web services information sheet for HP Officejet 3830

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kevin-t
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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