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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- How do I change my settings to print on 5x7 cardstock On HP ...

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08-12-2024 11:09 AM
Welcome to the HP English Community --
This might -- or might not -- work.
Along with the other factors that impact success,
This printer type requires a larger print margin along the bottom edge.
Details / Examples
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Printer - Margins
Printing - Important -
The printer requires a larger margin along the bottom edge (1/2 inch).
Borderless Printing | No |
Print Margin Bottom (A4) | 12.7 mm |
Print Margin Left (A4) | 3 mm |
Print Margin Right (A4) | 3 mm |
Print Margin Top (A4) | 3 mm |
There is no software, firmware, or alignment that changes the larger margin requirement.
The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge.
This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.
Create your original document with 12.7mm ( 1/2 inch ) margins.
Alternatively, and where it will work for you, Print the content as "Fit", "Shrink to Fit", or a percentage of 100% that will capture all the content on the page.
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Printer - Specifications
First, check that the card paper you want to use is supported by the printer.
Note: HP defines Index paper as "HP Card"
Product Specifications for the HP DeskJet 2820e All-in-One Printer (588L1A)
Paper handling
Input capacity | Up to 60 sheets |
Standard input capacity (cards) | Up to 20 cards |
Standard input capacity (envelopes) | Up to 5 |
Output capacity | Up to 25 sheets |
Media sizes supported (metric) | A4; B5; A6; DL envelope |
Media sizes supported (U.S. standard) | Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes |
Media sizes, custom (metric) | 76 x 127 to 215 x 355 mm |
Media sizes, custom (U.S. standard) | 3 x 5 to 8.5 x 14 in |
Media types | Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Media weight supported (U.S. standard) | 20 lb |
Borderless printing | No |
and
Media Size (facet) | Letter; A4; Legal; B5 |
Media Sizes Custom (imperial) | 3 x 5 to 8.5 x 14 in |
Media Sizes Custom (metric) | 76 x 127 to 215 x 355 mm |
Media Types | Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers |
Media Weight Recommended (imperial) | 20 lb |
Media Weight Recommended (metric) | 75 g/m² |
Media Weights Supported, By Paper Path (Imperial) | Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb |
Media Weights Supported, By Paper Path (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
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Printer - Tray and Paper
Load the paper according to the instructions in the user manual.
User Guide – HP DeskJet 2800e HP DeskJet 4200e
Load Paper - Starting on Page 13
Check / Adjust the Tray and Paper in EWS (for network connected printer)
Set the paper size and type
For example, Paper Type might be set to "Specialty InkJet Paper", "Brochure" (exact wording might vary).
EWS > HP Document / How-to (InkJet Printers – Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
Retain_Printing_Preferences_20
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Printer - Job Configuration
This part depends your Operating / System version and the apps / software available for your use in that environment.
HP Smart - Mobile Printing
Photos tend to print one photo on each paper AND the print size follows the paper size.
Create a document that includes what you want to print - Export to PDF - Print.
Will it be the right size? Unlikely.
Look for an application that does what you want in the appropriate App Store for your device.
Remember that margin limitation!
Example - Windows
Starting with
- Full Feature Software installed
- Paper Size / Type supported and loaded
Remember the margin limitation...
Sample -
For your job > Select 2 photos per sheet
Print_Pictures_Multiple-Photos-on-One-Sheet-of-Paper_3
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet 2800e All-in-One Printer series
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