How do I find and change my ePrint email address for my OfficeJet Pro 8022?

[fsouena]

I recently bought a OfficeJet Pro 9135e printer in the U.S. and as I was setting it up in my HP Smart account I noticed that my OfficeJet Pro 8022 I had purchased in Greece also had an ePrint email address. 

Then I lost that page and couldn't go back.

How do I retrieve these email addresses and how can I change them? I've done this before with my other printer and now I have a totally different page appearing. Any advice would be greatly appreciated.

[Dragon-Fur]

@fsouena 

Welcome to the HP English Community --

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@fsouena wrote:
Subject:  How do I find and change my ePrint email address for my OfficeJet Pro 8022

Product: HP OfficeJet Pro 8022e All-in-One Printer

I recently bought a OfficeJet Pro 9135e printer in the U.S. and as I was setting it up in my HP Smart account I noticed that my OfficeJet Pro 8022 I had purchased in Greece also had an ePrint email address. 

Then I lost that page and couldn't go back.

How do I retrieve these email addresses and how can I change them? I've done this before with my other printer and now I have a totally different page appearing. Any advice would be greatly appreciated.

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Three different models quoted in your question.

In the context of what you are asking, the exact model name is important.

The following is not meant to be all-inclusive --

After reading, ask if you have additional questions about one specific printer model.

What?

Sometimes exact the model name does not matter as much -

For example,

The 8022 and the 8022e support and use the same full driver printer software.

That said,

• The 8022 and the 8022e support different forms of remote printing.

What?

• The plain "no-e" 8022 model supports ePrint - This older tech supports changing the Printer's Email address.
  

How to use ePrint – HP Document

HP printers - Print with HP ePrint

Note:  Only for printers that support ePrint -- Not for Print Anywhere

HP Smart - HP Connected - ePrint - Edit Email Address

Steps left side and bottom > Steps 1-7

HP_Smart_Connected_Edit_ePrint_Address_4

• The plain "no-e" 8022 model supports HP Smart Advance - pieces of the more advanced Scanning features usually reserved for HP+ printers.
  

And

• With the addition of the HP+ service contract, 8022e supports Print Anywhere and HP Smart Advance
  
• Print Anywhere is structurally (internally) different from ePrint 
• Because of the way Print Anywhere is used, there is no support in Print Anywhere for changing the printer's email address

And

• The 8022e and the 9135e are different model types -
  
• The 9135e supports premium features not available in the 8022e.

Plus

• The 9135e supports a different type of Embedded Web Server (EWS) and firmware.
• The 9135e supports a differently formatted version type of the full driver software.
• With the addition of the HP+ service contract, The 9135e supports Print Anywhere (Not the older ePrint tech).

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

OfficeJet 8010, 8010e series: OfficeJet 8010, 8010e OfficeJet 8012, 8012e OfficeJet 8013 OfficeJet 8014, 8014e OfficeJet 8015, 8015e OfficeJet 8020, 8020e series: OfficeJet 8022, 8022e

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service

NOTE:  The 9135e is part of the 9130e model series group.

OfficeJet Pro 9110 series: OfficeJet Pro 9110b, 9117b OfficeJet Pro 9120 series: OfficeJet Pro 9120b, 9120, 9120e, 9120r, 9122e, 9123, 9125e, 9128e OfficeJet Pro 9130 series: OfficeJet Pro 9130b, 9130, 9130e, 9132e, 9133

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct Samsung Print Service Plugin Mopria Print Service

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Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

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If you have not yet stopped reading...

===================================

What about HP+

Printer and HP+ service

 Contact HP+ Support

If needful, change your Country / Region

Note that HP+ assistance is only available for registered HP+ printers.

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

and

HP+ printer setup help

Read >>> About HP Smart Advance for HP+ printers

 And

Read

 HP printers - Using advanced scanning features (HP Smart app)

 For example, section “Save scans as searchable or editable text files”.

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“Print Anywhere” Supported on Select HP+ Printers with HP+ enabled

  HP Printers - Print Anywhere with the HP Smart App

And

>> Watch Video >>  How to use the Print Anywhere feature in the HP Smart App | HP Support

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

Important Reference:  About HP Smart Advance for HP printers

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

AND

HP printers - Using advanced scanning features (HP Smart app)

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Sample - HP Smart - Windows - Scan and Save

See details in Step 5 for selecting destination File Type

With HP+ enabled OR on Supported "Non-HP+" printers, "Searchable PDF" is available.

HP_Smart_Win_Scan_Document_Save_8

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 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Section Printer Options > Click Invite Users / Print Anywhere / Remove Printer

Example - HP Smart / HP Connected - HP+ enabled Printer - Menu and Options

HP_Smart_Connected_HP+_Printer_Options_2

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9135e All-in-One Printer  

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