• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

How do I resize my image to make it smaller before I print? I’ve updated the app & now it will only let me fit to the page and not transform the image. I have a HP smart printer. 

5 REPLIES 5
HP Recommended

@Disneygal12

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

HP Recommended

It’s an iPhone 13 I’m trying to re-size on. Before I could do it in the HP smart app but that option has disappeared 

HP Recommended

@Disneygal12

 

Which application are you using to print?

Sandytechy20
I am an HP Employee

HP Recommended

 

The HP Smart Ap

HP Recommended

@Disneygal12

 

Update the HP Smart app in the iPhone.

 

Update the printer firmware to install the latest updates:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.