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‎11-09-2019 09:40 AM

HP Recommended
Product: Envy 5030

Someone sent a couple of pages to my printer.  I've checked and Wifi Direct is off.  My printer setting on MacBook air are set to not sharing (not ticked the "share this printer on the network".  For now, I've turned off wifi on the printer.

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‎11-12-2019 09:03 AM

HP Recommended

Hi @SteveAHW

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity related query. 

 

It is not recommended to connect your printer to a public network. I'd suggest you trying printing by connecting a USB or Wi-Fi Direct. If you are using Wi-Fi Direct, I'd suggest changing the password.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎11-12-2019 09:03 AM

HP Recommended

Hi @SteveAHW

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity related query. 

 

It is not recommended to connect your printer to a public network. I'd suggest you trying printing by connecting a USB or Wi-Fi Direct. If you are using Wi-Fi Direct, I'd suggest changing the password.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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