How many free mobile photo prints do you get per month with Instant Ink on Tango X?

[johaneilertsen]

Hi,

I have a Tango X printer with Instant Ink subscription, and get some free mobile prints on 5x7" every month. Problem is I can't find out anywhere how many new prints I get every month, and if this is affected by my subscription level. Does anyone know?

The instant ink pricing page doesn't say: https://www.hp.com/us-en/printers/instant-ink/plans.html

[Irfan_06]

Hi @johaneilertsen,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to your instant ink account.

Please follow the below steps to find the information related to your plan.

Click the refresh icon to obtain the most current information about the status of your monthly plan. Under Monthly Summary, review the following: Page count: The total number of pages printed for the month, including regular, rollover, and additional pages.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[johaneilertsen]

Hi and thanks for your reply!

Indeed, I find the number of pages available for the month, including regular, rollover and additional (free mobile size) prints.

What I'm looking for is an overview of this information for the other Instant Ink paid tiers. Say I want to downgrade from 50 to 10 paid pages per month - how many free mobile sized prints will I then receive?

[Irfan_06]

Hi @johaneilertsen,

I am sorry to hear that the above steps did not have the information you are looking for.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support