cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Thomas1982
New member
1 0 0 0
Message 1 of 2
1,777
Flag Post

How to STOP HP ENVY 7640 from printing on Two-Sides?

HP Recommended
HP ENVY 7640
macOS 10.13 High Sierra

My HP ENVY 7640 keeps printing on two-sides of the paper. I'm printing from a new MacBookPro. How can I print on only one side? Please help!

1 REPLY 1
DavidSMP
Retired
Retired
12,360 5,325 1,173 2,554
Message 2 of 2
Flag Post
HP Recommended

@Thomas1982,

 

 

Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding assistance to disable duplex or two-sided printing. I will be delighted to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

 

To assist you with accurate information I would require more information regarding this:

  • Did you check the printer settings on your MacBook?

 For now, try these steps:

Follow instructions from that section. It should resolve the issue. For further assistance please follow instructions from this link: https://support.hp.com/in-en/product/hp-envy-7640-e-all-in-one-printer-series/6617267/document/c0470... (HP Printers - Print Driver Settings Guide (Mac)

Check the section “Layout and formatting settings” and turn off duplex printing. It should fix the issue.

 

Perform all these steps patiently as it is critical to resolving the issue. Good luck to you. I will keep a watch for your response.  Please note that I am not overloading you with steps but instead, giving you more information to work with. We are as eager as you are to get the issue fixed. I request you to perform all these steps till the issue is fixed.

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

DavidSMP
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation