• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-01-2020 05:20 PM

HP Recommended
Product: HP OfficeJet Pro 8720
Operating System: Microsoft Windows Vista

How to activate network and ethernet when disabled at initialization on HP OfficeJet Pro 8720.  When trying to activate the network, I get a message saying it's deactivated see the administrator. There is no "administrator". It used to work but I think I accidentally hit a combo of buttons which deactivated the network and I can't figure out how to turn the network back on

1 REPLY 1

‎04-01-2020 07:32 PM - edited ‎04-01-2020 07:39 PM

HP Recommended

Login to EWS

click on network,wired,advanced to turn on the ethernet interface.

Do the same for wireless

If you have both off, so you can not login to the ews, then

On the printer display sweep down from the top, tap on the gear,tap network setup,scroll up to restore network setup and tap on it.

 

Screenshot (175).png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.