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‎02-21-2019 08:42 AM

HP Recommended
Product: HP Deskjet 2540 All-in-One Series
Operating System: iOS 12 - 12.0.1

I recently moved to a new home and have been unable to connect my printer to the new WiFi. I am also using an iPad to connect which has not been previously connected. Please help me out if you can!

2 people had the same question
1 REPLY 1

‎02-25-2019 10:07 AM - edited ‎02-25-2019 10:08 AM

HP Recommended

@AJoseph

 

A warm welcome to HP Support Community!

I believe we can use HP Smart app and HP auto wireless connect feature to connect the printer to your home wireless network. Let's try these steps:

1.) On the printer control panel, press and hold the Wireless button https://support.hp.com/doc-images/162/c02131772.gif and the Cancel button https://support.hp.com/doc-images/824/c01623874.gif at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)

2.) Download and install HP Smart App on your iPad from here.

3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.

You may refer to this video for detailed instructions.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

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