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HP Recommended
HP Photosmart C4780

This printer supports Wireless, however I cant figure out how to connect it to my wireless home network.  I've found and followed the user guide instructions.   I've followed the process defined using the printer menu....Scan..Wireless Menu.. WPS...PIN.  I did recieve a number, but I don't know where I'm supposed to place that number.    I'm trying to connect/print from MAC that is connected to the wireless network already. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please use the following instructions:

 

   https://support.hp.com/au-en/document/c02273853

 

For WPS PIN it should be at the back of your router (if supported) not from your printer. Please watch the following video which is for a different printer but very similar, if not the same

    https://www.youtube.com/watch?v=FoDc9wn3fJs

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Please use the following instructions:

 

   https://support.hp.com/au-en/document/c02273853

 

For WPS PIN it should be at the back of your router (if supported) not from your printer. Please watch the following video which is for a different printer but very similar, if not the same

    https://www.youtube.com/watch?v=FoDc9wn3fJs

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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