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Court2court
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How to find MAC address on HP envy pro 6400-no home screen.

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Hp envy pro 6455

How do you find the MAC address for the HP Envy pro 6455 printer? It has no Home Screen button or display. It has about 4 buttons and none of them are a “Home Screen” as one HP expert already stated. I need to connect to a WiFi at my college and can’t unless I have the MAC address for the printer. Thanks. 

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Kumar0307
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@Court2court, Welcome to the HP Support Community!

 

Print a Network test page from the printer to obtain the MAC address

  1. Touch and hold the Information button  for 3 seconds.

    All the control panel buttons light up.

  2. At the same time, touch the Information and Resume buttons .

    A Wireless Network Test Results page prints.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
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Lailabarrada
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I did that and it did not state my MAC address , I’m a student and need it to be able to connect to my university’s wifi

image.jpg

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Kumar0307
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@Lailabarrada

 

To know how to print test reports from the printer, refer to this document.

 

Printers may not work on guest/university network. You will need to have access to a wireless router.

 

If you do not have a ccess to a wireless router, you may use a USB cable or connect the printer and the computer via wifi-direct.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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