How to find the password for deskjet 3700 when you’re about to print on your phone using the hp app?

[Qveenvickii]

Can someone please help me in getting the password for my deskjet 3700 printer?? I am using my iPhone X s max to download the hp smart app but when I try to connect to my printer it send me to WiFi and then wen I click on the printer it’s asking for a password and I don’t know it... someone please please help me... what size paper should I use in the printer??

[senan6806]

@Qveenvickii

A warm welcome to HP Support Community!

I believe its prompting for the printer's Wi-Fi direct password. The Wi-Fi direct password should be available on the Wi-Fi Direct information report. Let's try these steps:

1.) On your printer control panel, check if the Wi-Fi Direct light and icon are on. If the Wi-Fi Direct light on the printer control panel keeps blinking, press the Wi-Fi Direct button once. The light will stop blinking and stay on.

2.) Press the Information button  to print a report that includes the Wi-Fi Direct name and password. If in case the WiFi Direct settings is set to Automatic, then it require a simple password of 12345678

Refer steps below "Setting up Wi-Fi Direct (Apple iPhone and iPad)" from this document.

You may also use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button  and the Cancel button  at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) Download and install HP Smart App on your iPhone from here.

3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.

Refer to this document for detailed instructions.

Let me know how it goes!

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