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‎12-14-2018 09:19 AM - last edited on ‎12-14-2018 11:12 AM by Retired

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I only have an iPhone and my printer has never asked for a password before, how do I find it? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-15-2018 07:06 PM

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I figured it out. It wasn’t my WiFi password that it was asking for it was the actual printer that was asking me for a password. I chatted with someone and they told me the default password was 12345678 and that worked! Thank you. 

View solution in original post

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3 REPLIES 3

‎12-15-2018 03:36 PM

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@Jtenor14

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

Are you connected via WiFi-Direct or through a wireless router?

 

If you are connected through the WiFi, then you need to enter the same password you entered on your iPhone when connecting to your wireless router

 

If you are using Wi-Fi Direct, try the default password 12345678 or print an Information Page by pressing the Information Button. You will see the WiFi-Direct Password on the information page

 

Keep me posted 😊

 

Thank you and have a wonderful weekend 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎12-15-2018 07:06 PM

HP Recommended

I figured it out. It wasn’t my WiFi password that it was asking for it was the actual printer that was asking me for a password. I chatted with someone and they told me the default password was 12345678 and that worked! Thank you. 

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‎12-16-2018 02:40 AM

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@Jtenor14

 

Happy to hear that 🙂 I truly appreciate your time and patience in getting this resolved. If you need further assistance feel free to reach out to us.

 

Have a great day!

Asmita
I am an HP Employee

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