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- How to uninstall eprint

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07-31-2017
10:56 AM
- last edited on
08-01-2017
07:50 AM
by
kevin-t
I have printer HP envy 5640 e-all-in-one series .Product No.B9S59A . serial no.[edited]
Some how Hp eprint has been installed, this is the second time this has happened. how can I uninstall eprint.
Regards Robert Hill
08-01-2017 02:47 PM
Hello, @blackcat100 - Greetings!
Thanks for reaching out! I'd like to help 🙂
I understand that you are trying to disable the ePrint feature on your HP Envy printer. Here are the steps to do the same:
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On your printer control panel, touch or press the HP ePrint
icon or button, and then touch or press Settings.
If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.
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Select Turn Off, Disable, or Remove, depending on your printer model.
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Follow the on-screen instructions to turn off Web Services.
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Check http://hp.care/2q1GQeu for details.
NB: This will also terminate the HP Instant Ink service if you are an instant ink customer.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee