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Locked

‎04-04-2020 08:35 AM

HP Recommended
Product: OfficeJet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)

I changed the name of our home network (SSID). When I try to change wireless settings on printer, I don't know how to unlock the system so I can change the name of the network on the printer. How?

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-08-2020 07:25 AM

HP Recommended

Hi @DCsquared

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-08-2020 07:25 AM

HP Recommended

Hi @DCsquared

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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