How to use HP Smart App on Ios

[woodnick]

I've just installed the HP App on my ipad, and it eaily identified my printers. Printing photos from my photos album on the ipad was easy.

Now I want to rpint documents in my iBOOKs library, and I cannot find how to browes to these files using the HP App Document print. It only show a My Files folder which is empty.

Any suggestions?

[Donal_M]

Hi,

Your my folder is for scanned documents only. Check if you have the option to print via AirPrint documents from your iBooks library. Click the options icon and see if print is an option.

[paxtonjm]

I just spent 4 hours trying to get this working and I never found the answer on HP support, so hopefully this will help you. To print from your iOS device, you have to have the HZp Smart app installed. There are plenty of support articles on that so I won't cover that. While that was working great for photos and documents in my folder, that did nothing for printing from within Safari, or email, or a doc in iBooks. For some reason when I pressed the action button (the square with the arrow pointing upward) I had the HP App option in my phone, but not in either iPad. I won't take you through all the stuff I tried to get the HP App option in there, I will only share what worked for me. At the far right of my options under the action button were three dots labeled more. Select the more option. You may need to scroll down, but you should see the HP App option with a toggle switch, toggle it on. (I also used the bars to move it up in my action choices and toggled the now defunct e-print off).

[paxtonjm]

One other thing with iBooks, you have to get the document opened outside of iBooks because it only has the old AirPrint print option in the iBooks menu. The way I open a document out of iBooks is find it in iBooks, use the action button and select print (you'll get the old print dialog that won't work, but that's ok). Once you have the Printer Options box open, the document will be in the dialog box, put both fingers on the document WITHIN that printer options box, and flick it like you are going to enlarge it. The document now is open outside of iBooks and when you click on the action button HP App is one of your options.

[woodnick · Accepted solution]

Tahnk you for the replies, what a pity that Apple's software falls down again on the versatility index! My own work-around was to e-mail the documnet as an attachment, open it in Outlook where I can access the attachmnet and use "HP App" to print it.