Hp 3755 will not print on photo paper

[Sfink01]

Hp 3755 will not print on photo paper.  The paper feed is fine.  The glossy side is face down.  Acts like it’s printing but nothing is printed when it spits out

[Dragon-Fur]

@Sfink01 

Welcome to the HP User Community.

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The paper size & type must be adjusted / reset before the item to be printed is opened by the application.

Tray and Paper Management

EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent: 

• No Size > Select “Custom”  Note:  Not all printers support size “Custom”
• Advanced section > General Tray, Default Paper, Default Tray, Tray Lock

Click Apply to save changes

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EWS - HP Smart for Mobile - iOS / iPadOS / Android

Reminder: Tray and Paper settings must adjusted before opening the object to be printed.

Open HP Smart (for mobile)

Open Click on “Green Circle Check” on Printer Status icon

Scroll down to Preferences

Click, Tray and Paper

Model Dependent: 

• No Size > Select “Custom”    Note:  Not all printers support size “Custom”
• Advanced section > General Tray, Default Paper, Default Tray, Tray Lock

Click Apply to save changes

Example - HP Smart - iPadOS - Main Menu

EWS_9025_Preferences_Tray_and_Paper_Management_All_8

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3755 All-in-One Printer 

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[Sfink01]

I did all this and does not print on photo paper