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HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

why is my printer saying Hp Eprint is not available? How do i connect it?

1 REPLY 1
HP Recommended

@HostetlerBuild 

 

Welcome to the HP English Community --

 

ePrint --  common underlying issues can include:

  • Web Services is not working, not enabled  (Web Services connects the printer to the Internet)
  • ePrint is disabled
  • Web Services is switched on / enabled, ePrint is enabled -- Web Services is down at the server side

 

The last item is not in our (your) control.

ePrint is old tech

ePrint is supported "as is"  -

No guarantees are implied or promised

 

In general, as long as HP is supporting ePrint,

Should the service go down on HP's side, it will be restored as soon as can be done.

 

======================================

Message Content References

 

 

How to use ePrint – HP Document

HP printers - Print with HP ePrint

 

 User Guide - HP OfficeJet Pro 7740

Page 88

 

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

 

General Example - HP Smart / HP Connected - ePrint

HP_Smart_Connected_Edit_ePrint_Address_5HP_Smart_Connected_Edit_ePrint_Address_5

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series  

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.