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OfficeJet Pro 8600 Plus

When I attempt to connect the printer to my iPad, the HPSmart app cannot find it. I have followed all the commands and cannot resolve this issue. The printer IS on my list of available WiFi connections, however, it requests a password that I do not have. Is there anyway to locate this lost password? 

1 REPLY 1
HP Recommended

@TinaD123

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that the printer is asking for a password to get connected to the WiFi Direct. 

 

Follow the below steps for the Wi-Fi Direct name and password.

  • For printers with a control panel, touch the Wi-Fi Direct icon  to display the Wi-Fi Direct name and password.

  • For printers without a control panel, press the Information button  to print a report that includes the Wi-Fi Direct name and password.

  • If the printer does not have an Information button, press and hold the Resume button  for 2 seconds to print a report that includes the Wi-Fi Direct name and password.

 

Click on the link: https://hp.care/2JG5k7C for more details.

 

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

 

Have a great day!

 

Cheers:)

Raj1788
I am an HP Employee 

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