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‎08-31-2025 07:54 PM

HP Recommended

A Function of black & white / colour print is not show in hp app.

 

IMG_2396.jpeg

 

1 REPLY 1

‎10-07-2025 11:37 AM

HP Recommended

@Mitpatel08 

 

We appreciate you getting in touch!

We understand how disheartening it can be when the HP app doesn’t show the black & white or color print options, especially when you’re ready to see your documents or photos come to life on the page.

 

To help get things flowing smoothly again:

  1. Make sure your printer is fully set up and connected to the same network as your device.

  2. Ensure the HP app is updated to the latest version from your app store.

  3. Restart both your printer and your device to refresh the connection.

  4. If the issue continues, try removing the printer from the HP app and adding it again.

Thank you for sticking with us! We’ll make sure your printer is back up and running, ready to deliver crisp, vibrant prints whenever you need.

 

Please let us know if these steps help or if you need any further assistance – we’re here to support you every step of the way.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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