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07-12-2020 09:33 AM
Welcome to the HP Support Community.
To better assist you -
- What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
- I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
- Are you trying to connect your printer to your home network,public network or without a router?
- What is the status of the wireless light on the printer, steady or blinking?
While you respond to that, try the below suggestions-
Press the wireless and cancel button for 3 seconds to restore the printer to network defaults.
Please try the steps below to connect your printer to the network.
--->On the printer control panel, press the Wi-Fi Direct button.
---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady.
--->To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.
--->On your computer or phone go to wifi and connect it to your printer
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet3700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings
--->If prompted for a password, type 12345678. This is the default password.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page
--->on the page, you will find network - click on it
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password
--->thewireless blue light will stop blinking once the printer is connected
--->then connect your phone back to your network
Hope this helps! Keep me posted.
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