Hp deskjet 5575 wifi disconnections

[Kalvin20]

Hello, i have a problem with my printer (hp deskjet 5575) which keeps disconnecting from my wifi. I use a powerline extender in my remote office, which provides connectivity with my router over the home wiring. The printer ics connected to the extender by means of a static ip address.

When powering the printer on, i get connectivity for a few minutes. However, aftersome time the printer is not seen by the router. Ping tests fail. I have to reboot all the time to get this work.

Any ideas? 

Many thanks

[sandytechy20]

@Kalvin20

Welcome to HP support community.

Use HP Print and Scan Doctor to check connectivity

Download HP Print and Scan Doctor.

1. Run HPPSdr.exe from the download location on your computer.

2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer in not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

3. If a screen prompts you to turn on printer updates, click Yes.

4. If a screen prompts you to make your printer the default printer, click Yes.

5. Try to print.

Assign manual IP address and that should fix the issue.

1. From the Home screen, touch (Wireless) and then touch (Settings).

2. Touch Print Report and then touch Network Configuration Page.

Setting a Static IP Address

Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:

1. Run your Web browser.
2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
3. Click the Networking tab.
4. Under Connections, click Wireless.
5. Under IP Address Configuration, click Manual IP.
6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
7. Click Apply.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.