Hp ePrint errors

[IslandJoe]

Hi I'm having an issue with Hp e-print that just started today. On say 10% of emails/prints I send to the printer, I am getting this error message in a response email:

Delivery to the following recipient failed permanently:
     xxxxxx@hpeprint.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain hpeprint.com by onramp02.hpeprint.com. [15.240.34.66].

The error that the other server returned was:
554 5.7.1 <xxxxx@hpeprint.com>: Relay access denied

Any help resolving this issue would be greatly appreciated.

Thank you,

-Joe

[banhien]

Hi,

Please try other email address(es). I know HP ePrint service will reject some email address domains. Please don't ask me why because they may be in a black list, I don't know.

Regards.

[IslandJoe]

Thanks! I will give that a try.

[IslandJoe]

I have tried this, and am getting the same exact error message from a newly created gmail account, unfortunately a different email account and domain did not work. There has to be an issue on HP's servers end. I sent out two print jobs from this email account and the 2nd one already got bounced back.

[Saykatoo]

I have the exact same problem!! I tried  sending emails to my hpeprint account from several different gmail accounts and always got the same error..  I then tried to send an email from my hotmail and outlook account and It worked.  

I figure that for some reason, this is a problem with google mail.  They may be either filtering and rejecting these emails for some reason, or may be a setting that needs to be modified 

[IslandJoe]

Hi, I have recently noticed that this started happening again after being problem free for months. I haven't changed anything, so I'm assuming there is an issue on HP's end again. Please advise.

This is the current error message:

Delivery to the following recipient failed permanently:

     xxxxxxxxx@hpeprint.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain hpeprint.com by onramp01.hpeprint.com. [15.201.184.200].

The error that the other server returned was:
554 hpeprint.com ESMTP not accepting connections

Thank you,

-Joe

[IslandJoe]

HP?? Anything on this? I really can't change my email from gmail just for printing. Any help would be greatly appreciated.