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HP Recommended

Not printing from my android phone- printer connected but keeps telling my some items not available.  Printer is connected to wifi

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You may want to use wifi direct from your phone directly to the printer

 


Click here for network setup using HP Smart but in a different language

Wi-Fi setup video. Method 1 is for Modem or Router connection
and Method 2 is for Wi-Fi Direct when you do not have access to the modem
https://www.youtube.com/watch?v=Jh79Blswk84&ab_channel=PrinterTales

  1. From the Home screen on the printer display, select Wireless Direct.
  2. In the Wireless Direct menu, select Wireless Direct, and then press OK.
  3. Using the buttons to the right, select On without Security, and then press OK.
  4. Press the button next to Display Name to display the wireless direct name
  5. If you have enabled security, press the button next to Display Password to display password




You may need to do a factory reset
https://www.youtube.com/watch?v=o_zODVaAKq8&t=27s&ab_channel=303Electronics

This printer only supports the 2.4ghz band

Full feature software 4500e-4504e Dec 2021

Envy Reference

Probably more than you really want to know about this printer

Printer Reference 4504e 4500E 4507e

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 REPLY 1
HP Recommended

You may want to use wifi direct from your phone directly to the printer

 


Click here for network setup using HP Smart but in a different language

Wi-Fi setup video. Method 1 is for Modem or Router connection
and Method 2 is for Wi-Fi Direct when you do not have access to the modem
https://www.youtube.com/watch?v=Jh79Blswk84&ab_channel=PrinterTales

  1. From the Home screen on the printer display, select Wireless Direct.
  2. In the Wireless Direct menu, select Wireless Direct, and then press OK.
  3. Using the buttons to the right, select On without Security, and then press OK.
  4. Press the button next to Display Name to display the wireless direct name
  5. If you have enabled security, press the button next to Display Password to display password




You may need to do a factory reset
https://www.youtube.com/watch?v=o_zODVaAKq8&t=27s&ab_channel=303Electronics

This printer only supports the 2.4ghz band

Full feature software 4500e-4504e Dec 2021

Envy Reference

Probably more than you really want to know about this printer

Printer Reference 4504e 4500E 4507e

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.