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HP Recommended

Hp print anywhere will not print in color. 
will only print in color from my network, not from a remote location 

Using iOS with HP inspire envy 7900 series printer

2 REPLIES 2
HP Recommended

Hi Mikedw1

 

If your ePrint preferences are set to print in 'Monochrome' then the documents you print would not print in color.

Please change the color settings.

  1. Sign in to HP Smart.

  2. Under ePrint Preferences, modify the settings to print in color and save. (Refer to screenshot attached)

    The_Dark_Knight_0-1671544973331.png

 

Note: Refer to this link https://support.hp.com/us-en/document/ish_2060244-1929404-16 for more info

 

Hope this helps.

 

HP Recommended

Hello, thank you for responding, my printer doesn't support epint it uses print anywhere and if I go to send a color picture or color document to the printer from a remote location, when I hit print,  the picture shows greyscale and doesn't print in color 

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