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HP Officejet 8600
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I have been printing to my 8600 via Google Cloud Print for years. Last printed successfully Dec 14. Since then nothing prints gives error "Could not deliver print job to printer". Printer shows connected and ready on GCP website. I have up to date firmware. I have seen indications this might be a security certificate problem but I don't know for sure. I also have an HP 1102 connected via GCP/ePrint and it has the same problem.

1 ACCEPTED SOLUTION

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@crossle86

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

 

To fix the issue printing via Google Cloud Print, delete your printer from Google Cloud Print, then re-add it. Follow the steps below:

 

  1. If you haven't yet, sign in to your Chromebook.
  2. Open Chrome.
  3. Go to the Google Cloud Print list of printers.
  4. Delete any duplicate printers from the list.
  5. Delete your printer from the list.
  6. Set up your printer with Google Cloud Print again.

For instruction on connecting and using Google Cloud Print: Click here

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Roopa-S
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@crossle86

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

 

To fix the issue printing via Google Cloud Print, delete your printer from Google Cloud Print, then re-add it. Follow the steps below:

 

  1. If you haven't yet, sign in to your Chromebook.
  2. Open Chrome.
  3. Go to the Google Cloud Print list of printers.
  4. Delete any duplicate printers from the list.
  5. Delete your printer from the list.
  6. Set up your printer with Google Cloud Print again.

For instruction on connecting and using Google Cloud Print: Click here

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Roopa-S
I am an HP Employee

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