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I can't find eprint preferences ‎in my hp smart account.

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hp ink tank wireless 419
Microsoft Windows 10 (32-bit)


I have a Ink Tank Wireless 419 printer, I registred the printer in the HPsmart web page but I did not found where set the eprint preferences.

I want print in black every time someone send a documento to my printer.

In the web page I see only change the email address and users (every one, blocked or list)


thank you

HP Support Agent
HP Support Agent
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Message 2 of 3
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Hi @Meghanshu1000

Welcome to the HP Support Community. I'd be happy to assist you.


HP ePrint is a secure cloud-based service that lets you print from anywhere with an active Internet connection. Email the document or photo you want to print directly to the printer.


HP ePrint is a cloud service with limited functionality. You cannot change HP ePrint to print with black ink only, this can be done only while printing from a PC.


To know how to setup ePrint, refer to this document.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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Message 3 of 3
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There is a setting in the lower right corner for Monochrome printing.

I see the eprint preference at 


Screenshot (59)_LI.jpg

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