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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- I can't find eprint preferences in my hp smart account.

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01-21-2020 08:12 AM
Hello
I have a Ink Tank Wireless 419 printer, I registred the printer in the HPsmart web page but I did not found where set the eprint preferences.
I want print in black every time someone send a documento to my printer.
In the web page I see only change the email address and users (every one, blocked or list)
thank you
01-23-2020 01:14 PM
Welcome to the HP Support Community. I'd be happy to assist you.
HP ePrint is a secure cloud-based service that lets you print from anywhere with an active Internet connection. Email the document or photo you want to print directly to the printer.
HP ePrint is a cloud service with limited functionality. You cannot change HP ePrint to print with black ink only, this can be done only while printing from a PC.
To know how to setup ePrint, refer to this document.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee
01-23-2020 02:22 PM - edited 01-23-2020 02:28 PM
There is a setting in the lower right corner for Monochrome printing.
I see the eprint preference at https://www.hpsmart.com/us/en