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- I can't input wireless password - no hyphen option

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04-03-2018 12:11 PM - edited 04-03-2018 12:54 PM
I am trying to set up my HPOffice Jet6950 wirelessly to my laptops. Everything was going just fine during setup until I had to enter my wireless passcode for my internet. My passcode has three hypens in it (2934-9876-9999). There isn't a hypen option on the printer to choose from so my wireless passcode isn't accepted. I have no idea how to change my wireless password, so I'm stuck with it. I've tried spaces and the numbers altogether, but it won't accept it.
Has anyone else had a hyphen problem? Do you know if there's another symbol I can use that would substitute the hyphen?
04-03-2018 05:58 PM
You must cycle through all button on the front panel by pressing them over and over again until they repeat. This includes the # and * buttons. If not there...
You can try using EWS to input a hyphen, read your User Guide.
If this does not work, you must change your routers password to not include this character.