I can’t link my Wi-Fi HP deskjet 2700 printer after broadband upgrade

[KC54]

Upgraded my broadband but can’t link my HP deskjet 2700 wifi printer I have use all the methods suggested to to no avail

[Raj_05]

Hi @KC54,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand that you're having trouble connecting your HP DeskJet 2700 WiFi printer to your upgraded broadband. Let's try to troubleshoot the issue. Here are some general steps you can follow.

Check Network Compatibility:

• Make sure that your upgraded broadband network is compatible with your printer's WiFi specifications.
• Ensure that the printer is within the WiFi range of your router.

Restart Devices:

• Turn off both your printer and router.
• Wait for about 30 seconds, and then turn them back on.
• Wait for the devices to restart and reconnect.

Printer Network Settings:

• On the printer's control panel, navigate to the wireless or network settings.
• Check if the printer is connected to the correct WiFi network.
• If not, select the correct network and enter the WiFi password.

Forget and Reconnect:

• On your printer, forget the current WiFi network.
• Reconnect to the WiFi network by entering the correct credentials.

Router Settings:

• Log in to your router's settings through a web browser using its IP address (usually something like 192.168.1.1).
• Ensure that the router is broadcasting the WiFi network.
• Check if there are any MAC address filtering settings that might be blocking your printer.

Update Firmware:

• Check if there are any firmware updates available for your printer. Updating the firmware can resolve compatibility issues.
• You can usually find firmware updates on the HP support website.

Reinstall Printer Drivers:

• Uninstall the current printer drivers from your computer.
• Download and install the latest drivers from the official HP website.

Connect via WPS (if supported):

• If your router supports WPS (WiFi Protected Setup), you can try connecting the printer using this method. On the printer, initiate WPS mode, and then press the WPS button on your router.

Network Troubleshooter:

• Use your computer's network troubleshooter to identify and fix any network-related issues.

Remember to consult your printer's manual for specific instructions related to your model.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support