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‎12-12-2023 08:13 AM

HP Recommended
Product: HP ENVY 5642 e-All-in-One Printer

I can't print from my iPhone and IPAD, but I can print from my laptop.  It appears an iOS upgrade caused the problem.  When I click on print conversion, the printer option states, "No Printer Selected."  When I select the HP ENY 5640 series, it appears for a few seconds and then returns "No printer Selected."  If I try to check the AirPrint option under the HP ENVY 5640 Network setting, it doesn't allow me to click on status.  HELP!

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