I can't print in color from my Samsung phone

[luv2help]

I have a Samsung S23 phone and use it to print to my HP Envy photo 7855. The printing works only in black and white. But when I use the laptop computer to print, it works fine and prints in color. 

[Garp_senchau]

@luv2help, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

1. Make sure the HP Smart app is installed and updated on your Samsung S23.
2. Open HP Smart and select your HP Envy Photo 7855 printer.
3. Tap Print Photos or Print Documents and choose the file you want to print.
4. Before printing, tap the Settings or Preview icon.
5. Look for Color Options or Color Mode and select Color instead of Black & White or Grayscale.
6. If the color option is missing, uninstall the HP Smart app.
7. Reboot your phone, reinstall HP Smart from the Google Play Store, and sign back in.
8. Reconnect your printer through the app using Wi-Fi or Wi-Fi Direct.
9. Attempt to print again and verify the color setting appears before confirming the print.
10. If issue persists, go to Samsung Settings > Connections > Printing > Default Print Service, and make sure HP plugin is not overriding the HP Smart app. Disable any default print services if needed.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,