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AKSHAY10
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I can't print word document using hp smart app

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Hp deskjet ink advantage 3636
Android 7 Nougat

How can I print word document using hp smart app.????? Or is there any way to print word document ????

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KrazyToad
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@AKSHAY10

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.
 

I would like to help

 

Are you getting any error messages when you print Word documents?

 

Are you able to print other document formats like PDF?

 

I would suggest you uninstall the HP Smart App from your Phone and Reinstall the App from this Link: https://play.google.com/store/apps/details?id=com.hp.printercontrol&hl=en_IN

 

Keep me posted.

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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philjc52
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The HP Smart app only gives me the option to print PDFs under Print All documents.

I am running Android 9 on an Android One phone.

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B_Will
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@AKSHAY10

Here is a link with the Android plugin, and video instructions.

https://support.hp.com/lt-en/document/c04024231 

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