I forgot my password

[lea3330]

Hello,

I didn't get to write the wi-fi password for my printer and now, I can only access it with my usb cable. How can I change the password ?

[sabretooth04]

You WiFi password in in your router of which only you have access too.  Check under the Wireless Tab when you log into your router.  Same password as your computer uses to log onto your Network.

[lea3330]

I've tried that. It doesn't work.

[sabretooth04]

Please detail each and every step that you did to try to connect your printer.  Must have all details please.

[lea3330]

When I connected my printer for the first time with my computer (via Wi-Fi not usb) I didn't write any password and then I used only the usb cable but now when I want to connect my phone (android) or my computer via the Wi-Fi of the printer, it asks a password. It's not the Wi-Fi password of my house nor the Wi-Fi password of my phone (when I use it as a router).

[sabretooth04]

Are you trying to connect to your router or directly to your printer?

[lea3330]

I want to connect my computer/phone/(or any device) to my printer.

[sabretooth04 · Accepted solution]

There we go.  No router.  You are using Wireless Direct. 

In order to see your password you must print out the Network Config page.  From the User Guide...

To print the wireless network test report and network configuration page

Press the Wireless button  and the Information button at the same time.

● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.

Cut out the password and tape it to the top of the printer.

[lea3330]

Thanks a lot. It worked.