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08-23-2020 03:34 PM
Password Help on the Community
We assist to the extent of providing basic information.
Community members are prohibited providing any information that can / will breach the computer's security.
Start Here and work your way down the list.
The last option in the document (Reset) can be used if other solutions fail.
If you are using a Microsoft Account to log into the computer,
You might be able to get help from Microsoft.
Reminder: You can reset your Microsoft password using a different computer
A licensed Microsoft Technician can likely provide you access to the computer.
Be prepared to show proof of ownership.
If you are using a Chromebook / Google Account,
You might be able to get help from Google.
Read the document and then check under “Get more help”
Our Policy -- Password Help on the Community
According to the Community's Rules of Participation
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
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