• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
We have new content about offline printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
officepro8100
macOS 10.15 Catalina

I have a new router and I simply cannot make my HP officepro 8100 connect to the wifi

4 REPLIES 4
HP Recommended

make shure the WIFI is not set to WPA3 Personal.

If so set it to WAP2 Personal.

HP Recommended

How do i do that?

HP Recommended

found it, it is a wap2

HP Recommended

Hi,

Download and install the latest HP printer drivers for your printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

On the printer, reset the network settings by pressing and holding both Wireless and Cancel button together for 3 seconds, till the power light starts blinking.

Restart the printer and make sure the wireless light blinks, else click the Wireless Button on the printer.

 

Once installing the drivers, connect the printer with a temporary USB connection to the PC and go to System & Preferences > Printers and Scanners.

Double-click the printer and select Printer Options, from there open the Utility tab and click on Open Utility.

Select Conver to Wireless from within the HP Utility and follow the steps on the screen.

 

Note: if no Utility tab appears, make sure to install an HP driver rather than AirPrint, click the plus sign and select your printer, make sure that your printer model is selected within the Use drop-down menu and not AirPrint.

 

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.